Returns & Exchanges

At Mossman, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, we offer a 30-day window for returns on all full-priced items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging with all tags still attached, ensuring the garment is unworn and unwashed.

• 3.
  Label and Post

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.